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FAQ

Frequently Asked Questions

Placing your order

What methods of payment do we accept?

We accept the following methods of payments:

  • MasterCard
  • Visa
  • Maestro
  • Discover

I received a QR code…. what is it for?

The QR code is your unique identification and will allow you access to a number of benefits in dedicated zones. The QR code will make the identification process of your ticket smoother when needed on-site.

Can I buy Rally Packs or Ticket for friends too?

Yes, just click “buy for friends” at the respective item. We’ll need your friends’ e-mail addresses, too. They will receive instructions on how to collect the stuff you’ve ordered for them.

How do I select size (M/L/XL/etc) of Rally Packs for my friends?

You don’t. Your friends will be able to select Rally Pack size by their own via a link they will receive in an email.

Can I buy single day ticket through e-shop?

Yes - https://eshop.h-d.prague115.com/en

Shipping

How do I receive my Rally Pack?

You will receive an email with a unique QR code. Use it to collect your pack on site at the merchandise stand at the 115th Anniversary Celebration on 5th-8th July, 2018. There is no shipping available.

General

Where and when does the 115th Harley-Davidson Anniversary Celebration take place?

5th-8th July, 2018, Výstaviště Praha Holešovice, Výstaviště 67, Prague 7, Czech Republic, Europe

Is the total number of event tickets and Rally Packs limited?

Yes, despite the huge capacity of the site, the number of Rally Packs is limited.

Purchasing a Rally Pack enters me to Parade Raffle. When will I know the result?

The Parade draw will run in 2018. We will notify you by e-mail nearer the time.

I’ve bought a ticket, but I cannot attend. Will I get a refund?

Sorry, there is no refund procedure available. Please see Terms of Use for details.

Do I need to have a printed copy of my QR code to be able to use it?

No, you don’t. The QR code on your smartphone will work. You can carry a printed copy of your QR code ‘just in case’, if you like.